Exo — Terms of use
Last updated: July 2026 (source license). We may update these terms and will take reasonable steps to inform you in the product or on the website.
Acceptance and scope
In plain terms: using Exo means you agree to these rules. These terms govern your use of Exo — the desktop and mobile applications from Exosites — including updates and documentation (the “Software”). By installing, running, or accessing the Software, you agree. If you do not agree, do not use the Software. The public website exosites.ch and its marketing Terms and Privacy are separate documents.
What the Service is
In plain terms: Exo is software on your computer and mobile devices to sort files, chat with an assistant, optionally sync encrypted memories and tasks across devices (GO SYNC), and connect cloud accounts when you choose. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Software in accordance with these terms and any entitlements shown in the app. You may not reverse engineer, decompile, or extract source code except where law allows; rent, resell, or time-share the Software; bypass license or security features; or use the Software unlawfully or to harm others. Open-source components are governed by their respective licenses.
Eligibility
In plain terms: you must be old enough and able to enter a contract to use Exo. You represent that you have legal capacity. The Software is not directed at children. If you are under 16, do not use the Software unless a parent or guardian has reviewed these terms and the App privacy notice with you and applicable law permits it. If you use the Software on behalf of a company, you represent that you are authorised to bind that company.
Trial and license
In plain terms: you get 14 days of full features free, then need a license to keep using paid features. We offer a 14-day free trial when you create or sign in to an Exosites account in the desktop or mobile app. No credit card is required to start. When the trial ends, sorting, GO SYNC, and other paid features pause until you activate a valid license key or purchase a subscription when available. Offline license keys remain valid on the terms shown at issuance. Fees are non-refundable except where mandatory consumer law requires otherwise.
AI disclaimer
In plain terms: AI can be wrong — check suggestions before you move, delete, or send anything. The Software may help you work with local or remote model providers you configure, including assistant chat, voice, meeting summaries, activity-timeline vision, file codegen, and approved read-only terminal commands. You remain responsible for prompts, data you send to models, and for reviewing outputs before relying on them — especially in professional, legal, medical, or safety-critical contexts. We do not control third-party model outputs or external service outages. Cloud AI providers have their own acceptable-use and privacy rules.
Your content and connected accounts
In plain terms: your files and connected accounts are your responsibility. You are responsible for activity under your use of the Software, for folders and paths you authorise, for devices you pair for sync, and for compliance with your organisation's rules if applicable. You may not process unlawful content, attack third-party systems, or violate third-party terms when you enable integrations. You maintain your device, backups, and credentials.
Third-party services
In plain terms: connecting Google, Microsoft, or others is optional and subject to their rules. Connecting Google, Microsoft, Dropbox, or other providers is optional. You must comply with each provider's terms and privacy policies and are responsible for OAuth scopes you approve. We access third-party account data only to provide features you enabled. How we handle Google and Microsoft user data is in our App privacy notice at https://exosites.ch/eng/app-privacy.
Acceptable use
In plain terms: do not abuse the Software or try to break its security. You may not use the Software to abuse others, circumvent technical limits, interfere with the service, or violate applicable law. We may suspend or end your right to use the Software if you breach these terms or for legal, security, or operational reasons, with notice where reasonably possible. You may stop using the Software at any time.
Disclaimers and limitation of liability
In plain terms: the Software is provided as-is; our liability is limited by law. To the maximum extent permitted by law, the Software is provided “as is” and “as available” without implied warranties. We and our suppliers are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or business. Our aggregate liability in any twelve-month period is limited to fees you paid for the Software in that period, or fifty Swiss francs if you use the free trial without payment. Some jurisdictions do not allow certain limitations. You will indemnify Exosites against claims tied to your misuse, your content, or your violation of these terms, where permitted by law.
Updates, support, and intellectual property
In plain terms: we may update Exo; we own the Software; feedback helps us improve it. We may ship updates, patches, and feature changes. The Software is provided in its current form without guarantee of uninterrupted service. Support is on a reasonable-efforts basis via channels we publish (in-app links or studio@exosites.com). Exosites retains all rights in the Software. Feedback you send may be used to improve the product without obligation to you, except where mandatory law restricts that.
Governing law, changes, and contact
In plain terms: Swiss law applies where permitted; contact us with questions. Unless mandatory law provides otherwise, these terms are governed by the laws of Switzerland, and the courts of Geneva, Switzerland, have exclusive jurisdiction for business-to-business disputes where permitted. If you are a consumer in the EEA, UK, or Switzerland, mandatory consumer protections in your country of residence may apply and you may bring claims in your local courts where the law allows. We may update these terms with reasonable notice. Contact: Exosites, 21 places d'Armes, 1227 Carouge, Geneva, Switzerland — studio@exosites.com, +41 22 301 08 12. For how we handle data, see https://exosites.ch/eng/app-privacy. For the marketing website, use Terms and Privacy at exosites.ch.
Source code license
In plain terms: any Exo source code we publish is for noncommercial use only. Source: PolyForm Noncommercial License 1.0.0 (https://polyformproject.org/licenses/noncommercial/1.0.0). You may view, modify, and share that source for noncommercial purposes only. Commercial use of the published source — including a competing paid product or SaaS built from it — requires a separate written agreement with Exosites (studio@exosites.com). These Terms govern the Software you install; the PolyForm license governs published source. Bundled third-party open-source components stay under their own licenses.